1-Year Replacement SLA & Refund Policy
Effective Date: October 20, 2026 • Document Version 2.4
365-Day Replacement
Free replacement on equivalent or higher-DA sites if any link drops.
TAT Delivery SLA
Completed reports dispatched within 7-12 business days.
100% Indexing SLA
Every delivered placement is monitored for permanent Google indexing.
1. 365-Day Unconditional Placement Replacement Warranty
At EduGovBacklinks, all in-content guest posts and high-DA foundation assets are secured with a 1-year replacement warranty. If within 365 days of report delivery:
- A target publisher removes the published article or drops your backlink URL;
- A publisher alters your agreed-upon target anchor text without authorization;
- The published page is de-indexed by Google;
Our team will pitch, write, and secure a replacement placement on a blog of equivalent or higher Domain Authority (DA) and organic traffic at zero additional cost to you within 14 business days.
2. Turnaround Time (TAT) & Delivery SLA
Standard turnaround times are as follows:
- Starter Foundation Pack: 5 to 7 business days.
- Growth Engine Pack: 7 to 10 business days.
- Authority Dominance Pack: 10 to 14 business days.
If an order exceeds the maximum delivery window without prior written agreement, the client is entitled to request an immediate 100% full refund.
3. Order Cancellations & Full Refunds
Because editorial outreach and bespoke content creation incur real labor and publisher fees:
- Pre-Production (Within 24 Hours): Orders canceled before blogger outreach commences receive an unconditional 100% refund.
- Active Production: Once bespoke articles are submitted to external publisher editorial queues, orders cannot be canceled. However, the placement remains protected under our 365-Day Replacement Warranty.
- Non-Fulfillment: If we are unable to secure high-authority placements in your specific niche, you will be notified and a full 100% refund will be issued immediately to your original payment method.
4. Support & Warranty Claims
To file a replacement warranty claim or request an order status review, simply contact our compliance team with your Order ID: